Privacy Policy

Privacy Policy

Introduction

This Policy explains why we collect personal information about people who visit our
website, how we use that information, when and to whom we may disclose it and how
we keep it secure.

By using our website, you agree to be bound by this Policy. If you have any questions
about this Policy you can contact us by email at administrator@belmont-house.org, by
telephone on 01795 890 202 or by writing to us at Belmont House, Throwley, Faversham,
Kent ME13 0HH.

Who are we?

Belmont is owned by the Harris (Belmont) Charity whose aims are to preserve and
enhance the House, Estate and collection in perpetuity for the education and benefit of
the public.

How do we collect information from you?

We collect data through any interaction you have with us, where your details have been
collected, such as purchasing tickets to an event or workshop, signing up to our mailing
list or purchasing a season ticket. If you contact us, we may keep a record of that
correspondence.

What type of information is collected from you?

The type of information we receive will largely depend on the interactions you have with
us. For all interactions we will always collect your full name, email address and contact
number. Interactions that requires further information such as gift vouchers and season
tickets we may also collect your home address, so we can post them to you. We never
have any access to any of your banking details.

How is your information used?

We may use your information to:
• Share upcoming news and event information
• Follow-up from an event booking to ensure you have all the information you
need
• To analyse our marketing geographic to see what areas of the county we should
seek to apply more of our advertising budget to
• To analyse the distribution of our direct mail campaigns
• To carry out our obligations arising from any contracts entered into between you
and us

All emails we send will have a suppression option, meaning you can decide to opt-out at
any time.

Who has access to your information?

Your information is not passed on to third parties and you can remove yourself from the
mailing list at any time by emailing us with your details.

We may also have links to other websites that are not managed by ourselves. We do not
take responsibility for any information you share with these linked sites. This privacy
statement covers the Belmont House & Gardens website (www.belmont-house.org) only.

From time to time, we may receive your details from a third-party partner such as Visit
Kent/Visit Faversham through a competition or ballot. By signing up to these incentives,
you agree for them to share your information with certain interested parties, of which
we are one. Once we receive this data, you will be under the same protection as our
existing gathered data.

Your Choices

It is your choice whether or not to receive information from us. If you do not want to
receive direct marketing communications from us about new developments or
upcoming events and workshops, then you can select your choices by ticking the
relevant box on any communications from us. You can change your mind at any time
about receiving communications from us and can contact us by email, telephone or by
post.

Updating your information

It is important that the data you have permitted us to hold about you is correct. Should
your information change for any reason, but you wish to stay updated with our
information, please call or email us and we will be happy to update the information we
hold for you.

Under new data protection legislation, you have the right to ask for a copy of any
information we hold about you and we are legally required to respond to any such
request within 30 calendar days.

Security

We are legally required to ensure that your personal information is treated securely. No
sensitive information (such as credit or debit card details) is retained by us.

When we receive your information, we strive to ensure the security of that information
on our systems by using individual usernames and passwords on all computers within
our IT systems.

Use of ‘Cookies’

Cookies are small pieces of information sent by an organisation to your computer and
stored on your hard drive to allow that website to recognise you when you revisit.
Statistical data about your browsing patterns is collected but cookies do not identify you
as an individual. Like many other website, Belmont House & Garden’s website uses
cookies. It is possible to switch off cookies by setting your browser preferences.

Review of this Policy

We review our polices regularly. This Policy was last reviewed in May 2018.